Front Desk Security & Concierge Services
The goal of any business in the hospitality industry is to make clients feel as comfortable and relaxed as possible, so it’s no surprise that hotel owners who employ front desk security and concierge services report higher guest satisfaction. Service Boss can keep your clients feeling safe and welcome 24/7 through our security and concierge services. We provide both armed and unarmed security for hotels, residential buildings, and more. Our security personnel undergo rigorous screening, safety training, and communications training to handle and de-escalate a range of security threats.
Service Boss’s concierge security officers represent your business and we do not take that lightly. Every building has its own set of safety issues and concerns, so we first survey every property we service to develop a plan of action to secure all access points. In addition to identifying and addressing safety concerns, our security services serves as a welcoming presence to your guests. We provide 24/7 security and traffic monitoring and will enforce any specific conduct codes you require of your guests.
Service Boss security guards can enhance your customers’ experience by receiving packages, notifying maintenance of problems, and handling emergencies and miscellaneous tasks small and large. Our security personnel have experience guarding hotels, apartments, condos and gated residential communities.
A recent survey identified that 80% of employees spend at least 20% of their working day on personal tasks. Whilst this is clearly costly to employers, it is an indication of the changes that are taking place in our lifestyle with increased pressure and demands on our time than ever before.
Given the choice, we know that most employees would rather not spend time at work trying to organize personal tasks. What’s more, they do not want to spend what little time they have, in their lunch break, after work and at weekends doing mundane chores and time consuming errands. This is where Service Boss’s Concierge Services can help.
Evidence show our clients benefit from our services in so many ways:
- Increased productivity and concentration during working hours
- Better company image and appeal by making a strong statement to staff and customers that you value and support your workforce
- Improvement in staff morale by encouraging staff to use their free time as they wish without worrying about the burden of a long ‘to do’ list
In addition our services deliver:-
- An important selling point when it comes to recruiting the best candidates
- Increased workforce focus by ensuring that P.A.’s and other support staff concentrate on work related matters rather than personal tasks for their boss!
- Time saving assistance to the employer with tasks such as corporate travel, corporate gifts, corporate entertainment or anything else that the employer demands – we operate as a one stop shop, both professionally and cost effectively.
How we operate our Corporate Concierge Services.
We provide a dedicated and highly trained on-site Concierge or Concierge team to look after your staff requirements. Our Concierges are usually located in highly visible and accessible areas such as a reception, staff restaurant or rest area.
Your employees can telephone, email or visit the Concierge desk with their requests and they will be able to access an extremely comprehensive range of products and services through the Concierge service.
Click here to see some of the services available to Service Boss’s customers. [pdf]
Unlike our competitors our Concierges are based in your office so that our service becomes so much more personal to the employees and the company – we consistently find that our Concierges immerse themselves into the culture of their assigned company and are frequently invited to attend their company functions and events.
Contact Service Boss® Today
To learn more about our company and how you can benefit from our various services contact us today.
